All Systems Operational

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We continuously monitor our service. Any issues will be posted here. Prefect Cloud occasionally undergoes routine scheduled maintenance, which results in delayed work during this window. Prefect strives to publish upcoming maintenance events on this page at least 7 days in advance. Public Status JSON API: https://2266113422411059.hostedstatus.com/1.0/status/5f33ff702715c204c20d6da1

Cloud Orchestration




Operational

Cloud Automations




Operational

Cloud Events/Logs




Operational

Cloud UI




Operational

Cloud IP address




Operational

Webhooks and Automations IP Addresses




Operational

Managed Execution




Operational

Docs




Operational

0

Upcoming Maintenances

9

Incidents Last 30 Days

0

Maintenances Last 30 Days

External Services

GitHub

Google Cloud

SendGrid

Status.io

Stripe

History (Last 30 days)

Elevated API Error RatesService Disruption

Incident Status

Service Disruption


Components

Cloud Orchestration, Cloud Automations, Cloud Events/Logs, Cloud UI


Locations

Prefect Cloud



June 25, 2026 14:47 UTC
RESOLVED

Error rates have normalized and the root cause has been identified. Thank you for your patience.

June 25, 2026 14:39 UTC
MONITORING

Error rates are improving. The team is continuing to monitor.

June 25, 2026 14:36 UTC
IDENTIFIED

We have identified a potential root cause and are working on a fix.

June 25, 2026 14:32 UTC
INVESTIGATING

The team has identified elevated API error rates and is investigating.
Automations not firing as expectedOperational

Incident Status

Operational


Components

Cloud Automations


Locations

Prefect Cloud



June 19, 2026 11:50 UTC
RESOLVED

We experienced a period of delayed event processing between 02:00 and 02:26 UTC. During this window, automations and event triggers may have evaluated and fired incorrectly or later than usual, up to ~5 minutes behind real time. Flow and task run orchestration, the UI, and the API were not affected. Processing delays have been resolved and our team is working on mitigations to ensure this does not recur.
Automations not firing as expectedOperational

Incident Status

Operational


Components

Cloud Automations


Locations

Prefect Cloud



June 18, 2026 13:46 UTC
RESOLVED

We experienced a period of delayed event processing between 07:08 and 07:30 UTC. During this window, automations and event triggers may have evaluated and fired later than usual, up to ~5 minutes behind real time. Flow and task run orchestration, the UI, and the API were not affected. Processing delays have been resolved and our team is working on mitigations to ensure this does not recur.
Delayed automation notificationsDegraded Performance

Incident Status

Degraded Performance


Components

Cloud Automations


Locations

Prefect Cloud



June 17, 2026 03:23 UTC
RESOLVED

This incident has been resolved. Affected automations are firing on time again. Some customers may have experienced delayed automation notifications during the incident window. Flow run execution was not impacted.

June 17, 2026 03:13 UTC
INVESTIGATING

We are investigating delayed automation evaluations affecting some Prefect Cloud customers. Event-driven automations (reactive and proactive triggers) may fire later than usual or, in some cases, send notifications that no longer reflect the current state of the flow run.
Elevated API Error RatesPartial Service Disruption

Incident Status

Partial Service Disruption


Components

Cloud Orchestration


Locations

Prefect Cloud



June 5, 2026 16:13 UTC
RESOLVED

The issue has been resolved. Error rates have returned to baseline.

June 5, 2026 15:57 UTC
MONITORING

Error rates have returned to baseline and we will continue to monitor.

June 5, 2026 15:47 UTC
INVESTIGATING

We are investigating elevated API error rates beginning at 11:40 am ET.
Elevated API Error RatesOperational

Incident Status

Operational


Components

Cloud Orchestration, Cloud UI


Locations

Prefect Cloud



June 4, 2026 18:53 UTC
RESOLVED

From 2:24 to 2:28 pm ET, API error rates were elevated. The issue has been resolved and error rates have returned to baseline.
Elevated API Error RatesOperational

Incident Status

Operational


Components

Cloud Orchestration, Cloud UI


Locations

Prefect Cloud



June 3, 2026 21:12 UTC
RESOLVED

API error rates and latency were elevated from 5:00 to 5:10 pm ET. We have mitigated the root cause and will continue to monitor.
Proactive automations not firing as expectedOperational

Incident Status

Operational


Components

Cloud Automations


Locations

Prefect Cloud



June 3, 2026 01:47 UTC
RESOLVED

Between approximately 8:42 and 9:23 pm ET our event processing pipeline experienced delays of up to 20 minutes. During this window, some proactive automations triggered incorrectly. Event processing has fully recovered and automations are evaluating normally. We apologize for the confusion this caused and are investigating the underlying cause to prevent recurrence.
Elevated API Error RatesPartial Service Disruption

Incident Status

Partial Service Disruption


Components

Cloud Orchestration


Locations

Prefect Cloud



June 1, 2026 14:56 UTC
RESOLVED

API error rates are back to normal and stable. Our team appreciates your patience.

June 1, 2026 14:45 UTC
MONITORING

Error rates have returned to normal. The team is monitoring.

June 1, 2026 14:26 UTC
IDENTIFIED

We're investigating elevated API error rates beginning around 10:00 AM eastern. We've identified the issue and are shipping a fix.