All Systems Operational

Updated a few seconds ago

We continuously monitor our service. Any issues will be posted here. Public Status JSON API: https://2266113422411059.hostedstatus.com/1.0/status/5f33ff702715c204c20d6da1 Please note that Legacy Cloud incidents and maintenance will be posted to https://prefect-legacy.status.io/ instead.

Cloud Orchestration




Operational

Cloud Automations




Operational

Cloud Events/Logs




Operational

Cloud UI




Operational

Cloud IP address




Operational

0

Upcoming Maintenances

3

Incidents Last 30 Days

1

Maintenances Last 30 Days

External Services

CircleCI

GitHub

Google Cloud

Okta

Status.io

Stripe

History (Last 30 days)

Routine scheduled database maintenancePlanned Maintenance

Description

Prefect Cloud 2 will undergo routine scheduled maintenance for our database instance. During this time, the Prefect Cloud APIs will be inaccessible for a brief period, which is typically less than ten minutes, but may last for up to an hour. While work may run late during this maintenance window, no work or data will be lost.


Components

Cloud Orchestration, Cloud Automations, Cloud Events/Logs, Cloud UI, Cloud IP address


Locations

Prefect Cloud


Schedule

October 19, 2024 21:00 - October 19, 2024 22:00 UTC


October 19, 2024 21:34 UTC
[Update] Maintenance has been completed. Thank you for your patience!

October 19, 2024 21:00 UTC
[Update] Maintenance has begun
Investigating degraded performance with Prefect events and logsDegraded Performance

Incident Status

Degraded Performance


Components

Cloud Events/Logs


Locations

Prefect Cloud



October 15, 2024 22:20 UTC
[Resolved] Performance of event and log queries is back to historical levels

October 15, 2024 20:23 UTC
[Monitoring] Our team has deployed a fix and is continuing to monitor service health.

October 15, 2024 20:09 UTC
[Investigating] We are continuing to investigate slow query times on logs and events, as well as delays in recording logs and events

October 15, 2024 19:38 UTC
[Investigating] We're still investigating slow query times on logs and events, as well as delays in recording logs and events.

October 15, 2024 18:48 UTC
[Investigating] We're still investigating slow query times on logs and events, as well as delays in recording logs and events.

October 15, 2024 17:33 UTC
[Investigating] We are seeing elevated error rates and degraded performance with writing events to long-term storage. Queries on events may be affected, and new events in query results may be delayed. Automations are not affected.
Service DisruptionService Disruption

Incident Status

Service Disruption


Components

Cloud Orchestration


Locations

Prefect Cloud



October 2, 2024 15:53 UTC
[Resolved] Our team has resolved the issue and error rates have returned to baseline.

October 2, 2024 15:44 UTC
[Monitoring] Our team has identified the source of increased error rates, deployed a fix, and will continue to monitor.

October 2, 2024 15:32 UTC
[Investigating] Our team is investigating reports of increased error rates beginning at 11:18 ET.
Degraded PerformanceDegraded Performance

Incident Status

Degraded Performance


Components

Cloud Orchestration


Locations

Prefect Cloud



October 2, 2024 01:46 UTC
[Resolved] Our team has resolved the source of increased 400 error rates.

October 2, 2024 01:32 UTC
[Monitoring] Our team has deployed a fix and 400 error rates have returned to baseline. We are continuing to monitor the situation.

October 1, 2024 05:30 UTC
[Investigating] Our team is investigating reports of unexpected 400 errors beginning at 2:30 pm ET.