All Systems Operational

Updated a few seconds ago

We continuously monitor our service. Any issues will be posted here. Prefect Cloud occasionally undergoes routine scheduled maintenance, which results in delayed work during this window. Prefect strives to publish upcoming maintenance events on this page at least 7 days in advance. Public Status JSON API: https://2266113422411059.hostedstatus.com/1.0/status/5f33ff702715c204c20d6da1 Please note that Legacy Cloud incidents and maintenance will be posted to https://prefect-legacy.status.io/ instead.

Cloud Orchestration




Operational

Cloud Automations




Operational

Cloud Events/Logs




Operational

Cloud UI




Operational

Cloud IP address




Operational

Webhooks and Automations IP Addresses




Operational

1

Upcoming Maintenances

3

Incidents Last 30 Days

1

Maintenances Last 30 Days

External Services

Scheduled Maintenance

Schedule

March 1, 2025 20:00 - 21:00 UTC

Components

Cloud Orchestration, Cloud Automations, Cloud Events/Logs, Cloud UI, Cloud IP address, Webhooks and Automations IP Addresses

Locations

Prefect Cloud

Description

Prefect Cloud will undergo routine scheduled maintenance for our database instance. During this time, the Prefect Cloud APIs will be inaccessible for a brief period, which is typically less than ten minutes, but may last for up to an hour. While work may run late during this maintenance window, no work or data will be lost.

History (Last 30 days)

Incident Status

Service Disruption


Components

Cloud Orchestration


Locations

Prefect Cloud




February 8, 2025 16:14 UTC
[Resolved] Our team has confirmed push pool flow runs are operating as expected.

February 8, 2025 15:41 UTC
[Monitoring] Our team is continuing to monitor and troubleshoot remaining push pool flow run delays of a few minutes or less.

February 8, 2025 15:15 UTC
[Monitoring] Our team continues to monitor the fix as it rolls out. Users may still see delays up to a few minutes in flow run submission for push work pools.

February 8, 2025 14:40 UTC
[Monitoring] Our team continues to monitor the fix as it rolls out. Users may still see delays up to a few minutes in flow run submission for push work pools.

February 8, 2025 14:05 UTC
[Monitoring] Our team has deployed a fix. We are continuing to monitor as push work pool functionality normalizes.

February 8, 2025 13:35 UTC
[Identified] Our team is still working on a fix.

February 8, 2025 13:09 UTC
[Identified] Our team is working on an additional fix to clear the backlog of push pool flow runs.

February 8, 2025 12:46 UTC
[Identified] Our team put a fix in place to mitigate the identified issue.

February 8, 2025 12:20 UTC
[Identified] We have identified the root cause of the issue and we're working to mitigate.

February 8, 2025 12:10 UTC
[Investigating] Our team is still investigating the root cause.

February 8, 2025 11:32 UTC
[Investigating] We are investigating reports of push pool flow runs stuck in the Late stage beginning around 4:30 am UTC.
Delayed Automation ExecutionPartial Service Disruption

Incident Status

Partial Service Disruption


Components

Cloud Automations


Locations

Prefect Cloud




January 21, 2025 15:38 UTC
[Resolved] Automations services have been fully restored.

January 21, 2025 15:23 UTC
[Monitoring] Automation services have returned to normal. Our team is continuing to monitor.

January 21, 2025 14:59 UTC
[Identified] Our team is working to catch up on the backlog of delayed automation executions. Automation services are beginning to normalize.

January 21, 2025 14:45 UTC
[Identified] Our team has identified the root cause of delayed automation execution beginning at 9 ET and is working on a fix.

Description

Prefect Cloud 2 will undergo routine scheduled maintenance for our kubernetes cluster(s). During this time, the Prefect Cloud API will be inaccessible for a brief period, which is typically less than 30 minutes, but may last for up to an hour. While work may run late during this maintenance window, no work or data will be lost.


Components

Cloud Orchestration, Cloud Automations, Cloud Events/Logs, Cloud UI, Cloud IP address


Locations

Prefect Cloud


Schedule

January 18, 2025 22:00 - January 18, 2025 23:00 UTC



January 18, 2025 23:07 UTC
[Update] Maintenance has been completed. Thank you for your patience!

January 18, 2025 22:00 UTC
[Update] Cluster maintenance has begun.

Incident Status

Operational


Components

Cloud Orchestration, Cloud Events/Logs


Locations

Prefect Cloud




January 16, 2025 20:06 UTC
[Resolved] From 2:06PM ET - 2:09PM ET Prefect Cloud experienced a network related incident due to a deployment. Some API calls may returned a 404 during this period. This has since been resolved.