All Systems Operational

Updated a few seconds ago

We continuously monitor our service. Any issues will be posted here. Prefect Cloud occasionally undergoes routine scheduled maintenance, which results in delayed work during this window. Prefect strives to publish upcoming maintenance events on this page at least 7 days in advance. Public Status JSON API: https://2266113422411059.hostedstatus.com/1.0/status/5f33ff702715c204c20d6da1 Please note that Legacy Cloud incidents and maintenance will be posted to https://prefect-legacy.status.io/ instead.

Cloud Orchestration




Operational

Cloud Automations




Operational

Cloud Events/Logs




Operational

Cloud UI




Operational

Cloud IP address




Operational

Webhooks and Automations IP Addresses




Operational

1

Upcoming Maintenances

3

Incidents Last 30 Days

1

Maintenances Last 30 Days

External Services

CircleCI

GitHub

Google Cloud

Okta

Status.io

Stripe

Scheduled Maintenance

Routine scheduled Redis maintenancePlanned Maintenance

Schedule

March 29, 2025 21:00 - 22:00 UTC

Components

Cloud Orchestration, Cloud Automations, Cloud Events/Logs, Cloud UI

Locations

Prefect Cloud

Description

Prefect Cloud 2 will undergo routine scheduled maintenance for our Redis instance. During this time, the Prefect Cloud API will be inaccessible for a brief period, which is typically less than ten minutes, but may last for up to an hour. While work may run late during this maintenance window, no work or data will be lost.

March 25, 2025 22:40 UTC
[Update] [TIME CHANGE] Prefect Cloud will be moving up our scheduled maintenance to this Saturday, 3/29/25 at 21:00 UTC, in order to apply critical security patches to our Redis instances. We apologize for the change in schedule. As a reminder - during this time, the Prefect Cloud API will be inaccessible for a brief period, which is typically less than ten minutes, but may last for up to an hour. While work may run late during this maintenance window, work or data will not be lost.

History (Last 30 days)

Inconsistent marking of Scheduled flow runs as LateDegraded Performance

Incident Status

Degraded Performance


Components

Cloud Orchestration


Locations

Prefect Cloud



March 19, 2025 22:00 UTC
[Resolved] The gaps in processing have been addressed and Late runs are operating normally as of 3/19.

March 9, 2025 18:00 UTC
[Resolved] Between 3/9 and 3/18, some Scheduled flow runs may not have been marked Late in a timely fashion. Rather than retroactively marking these older runs Late, we are leaving those Scheduled runs in place to avoid inadvertently triggering their related automations.
UI: Unable to switch workspacesOperational

Incident Status

Operational


Components

Cloud UI


Locations

Prefect Cloud



March 17, 2025 22:15 UTC
[Resolved] The issue is now resolved. Thank you for your patience.

March 17, 2025 22:09 UTC
[Identified] The team has identified the problem and are rolling out a fix.

March 17, 2025 22:09 UTC
[Investigating] We're seeing that it is currently not possible to switch workspaces in the UI. The team is investigating.
Upcoming WorkOS MaintenancePlanned Maintenance

Description

On Saturday, March 8th, from 7:00 AM PST to 10:00 AM PST (10:00 AM EST – 1:00 PM EST), WorkOS will be performing maintenance on their core infrastructure to increase capacity and enhance reliability. During this time, Prefect Cloud may experience increased latency and error rates when logging in or handling directory sync events. Orchestration services will not be affected. For more information please see https://status.workos.com/


Components

Cloud UI


Locations

Prefect Cloud


Schedule

March 8, 2025 15:00 - March 8, 2025 18:00 UTC


March 10, 2025 13:09 UTC
[Update] WorkOS maintenance was completed.
Routine scheduled database maintenancePlanned Maintenance

Description

Prefect Cloud will undergo routine scheduled maintenance for our database instance. During this time, the Prefect Cloud APIs will be inaccessible for a brief period, which is typically less than ten minutes, but may last for up to an hour. While work may run late during this maintenance window, no work or data will be lost.


Components

Cloud Orchestration, Cloud Automations, Cloud Events/Logs, Cloud UI, Cloud IP address, Webhooks and Automations IP Addresses


Locations

Prefect Cloud


Schedule

March 1, 2025 20:00 - March 1, 2025 21:00 UTC


March 1, 2025 20:48 UTC
[Update] Maintenance has been completed. Thank you for your patience!

March 1, 2025 20:00 UTC
[Update] Maintenance has begun
Elevated Latency and API Error RatesPartial Service Disruption

Incident Status

Partial Service Disruption


Components

Cloud Orchestration


Locations

Prefect Cloud



March 1, 2025 01:15 UTC
[Resolved] Our team has confirmed API error rates have returned to baseline. The incident began at 7:31pm ET and ended at 7:54pm ET. Impacted users would have seen increased API error rates or flow runs failing during this time.

March 1, 2025 01:00 UTC
[Monitoring] Error rates have returned to baseline. The team is continuing to monitor.

March 1, 2025 00:55 UTC
[Investigating] Our team is investigating reports of increased API error rates beginning at 7:31 pm ET.